Hire for Behaviors, Train for Skills

The true cost of a bad hire exceeds a single budget line because it affects your people, processes, and customers. Bad hires aren’t just a line item on a spreadsheet. They ripple through productivity, culture, compliance, and customer experience, while their costs add up faster than most leaders realize. If you’re an HR director, […]
When Credential Isn’t the Difference: Why Job Behaviors Distinguish the Truly Skilled from the Just Qualified

The true cost of a bad hire exceeds a single budget line because it affects your people, processes, and customers. Bad hires aren’t just a line item on a spreadsheet. They ripple through productivity, culture, compliance, and customer experience, while their costs add up faster than most leaders realize. If you’re an HR director, […]
The Real Cost of a Bad Hire and Why It’s Bigger Than Your Budget Line

The true cost of a bad hire exceeds a single budget line because it affects your people, processes, and customers. Bad hires aren’t just a line item on a spreadsheet. They ripple through productivity, culture, compliance, and customer experience, while their costs add up faster than most leaders realize. If you’re an HR director, […]
Interviews are Roughly a 50/50 Bet and Behavior Explains Why

Scheig doesn’t dismiss interviews, it redefines them as one tool among others that must align with the job’s behaviors Scheig’s research is clear: when hiring teams mainly rely on interviews to predict job success, their chances are about 50/50 — like flipping a coin. Sometimes, the odds are even worse. This pattern is most […]
Three Tips for Better Hiring

Minimum qualifications tell you who you can hire, but they do not tell you who you should hire. By Richard F. Scheig Remembering a few pointers will save you time and money in the long run. Unlocking Successful Hiring with Three Essential Guidelines Recruiting and hiring the right candidates can be daunting, but […]
The Bad Hire: Hire For The Behaviors, Train For The Skills (Part 3 of 3)

Minimum qualifications tell you who you can hire, but they do not tell you who you should hire. Unveiling the Power of Job Success Profiles In previous newsletters, we have suggested that hiring those “minimally qualified” or identifying those appropriate for training takes an accurate job success profile. Decoding Job Success: Beyond Minimum Qualifications What […]
The Smart Hire: Hire For Behaviors, Train For Skills (Part 2 of 3)

Training efforts are much more successful if people already possess the critical human factor behaviors they need to be among the “best” before being taught technical skills. Defining the Success Profile Motorcoach operators need an accurate success profile for every job to ensure they hire the right people. When hiring, ask yourself, “What are the […]
Workforce Performance: Having the Right Stuff

Maximizing Employee Potential Through Pre-Employment Assessments and Training The High Costs of Hiring and Turnover Hiring the right person for the job is a challenging assignment. It’s not only difficult to do; it is costly when we miss. It is expensive in terms of turnover costs, and it is expensive in terms of poor productivity. […]
The Smart Hire: Performance Begins With Selection.
Training efforts are much more successful if people already possess the critical human factor behaviors they need to be among the “best” before being taught technical skills. The Challenge of Selection in Labor-Scarce Industries While multiple factors are related to turnover and performance, both share a common beginning—selection. Performance begins with selection. Identifying and hiring […]
The Bad Hire: It Costs More Than You Think.

As costly as turnover is, sub-standard or poor job performance that results from a “bad” hire is equally devastating in terms of cost. The High Cost of Hiring Mistakes Hiring the right person for the job is a challenging assignment. It’s not only difficult to do; it is costly when we miss it. It is […]