From Hiring to High Performance: Building a Workforce Around What Actually Works

At Scheig Solutions, we believe high performance begins with what actually works in the role.

 

From Hiring to High Performance: Building a Workforce Around What Actually Works

Every organization wants a stronger workforce. Leaders want employees who perform well, stay longer, serve customers effectively, work safely, support the team, and contribute to a stable, productive culture. Yet many organizations still build their workforce using hiring methods that are inconsistent, subjective, and only loosely tied to actual job performance.

The result is familiar: some new hires succeed, others struggle, and managers are left wondering why two people with similar experience, résumés, and interview impressions can yield such different outcomes.

The answer is often found in behavior.

At Scheig Solutions, we believe high performance begins long before an employee’s first day on the job. It begins with understanding what actually works in the role. Not what sounds good in an interview. Not what looks impressive on paper. Not what a generic personality profile suggests. Real performance comes from the specific behaviors demonstrated by superior performers already doing the job successfully.

That principle is at the heart of the Scheig Solutions methodology: to hire more people like your best employees, you must first understand what your best employees actually do.

This is an important shift in thinking. Traditional hiring often focuses heavily on experience, education, credentials, and interview performance. These factors may be useful, but they are not enough. Experience tells you what someone has done, but not how they did it. Interviews provide interaction, but they can be influenced by confidence, charisma, personal similarity, or first impressions. Technical skills matter, but even highly technical jobs require judgment, reliability, communication, willingness, safety awareness, consistency, and follow-through.

In other words, skills may qualify someone for consideration, but behaviors often determine long-term success.

That is why building a high-performing workforce begins with behavioral job analysis. Scheig Solutions identifies the job-specific behaviors consistently demonstrated by superior performers. These behaviors are not abstract traits or broad assumptions. They are the real, observable behaviors that drive productivity, safety, teamwork, customer service, and retention in a specific role.

Those behaviors become the Job Success Profile™, a practical blueprint for success.

Scheig then uses data from the Job Success Profile™ to develop the SelectRight™ assessment, a candidate selection tool that measures how closely each applicant aligns with that blueprint. The goal is not to label the person or measure personality in the abstract. It is to measure the person for the job. This is what makes the process practical, predictive, and relevant for hiring managers.

The result is a standardized T-Score, which gives employers a clear measure of behavioral job fit. A T-Score allows applicants to be compared fairly and consistently on the same scale. Applicants who score at or above the recommended standard show stronger alignment with the behaviors demonstrated by superior performers. Those who fall below the standard may present greater performance risk.

This creates a stronger foundation for hiring decisions.

Instead of relying on guesswork, hiring teams gain objective behavioral data. Instead of interviewing every applicant with a promising résumé, managers can focus on candidates who have already demonstrated stronger alignment with the job’s success profile. This saves time, improves the interview-to-hire ratio, and helps reduce the cost of poor hiring decisions.

But hiring is only the beginning.

A true workforce strategy connects selection, onboarding, coaching, and development. Once an applicant becomes an employee, the same behavioral blueprint that helped identify fit can also support growth. Managers can use behavioral information to set expectations, guide early training, identify development needs, and coach employees more effectively.

This connection between hiring and development is essential. Employees perform better when they understand what success looks like. Supervisors lead more effectively when they have clear, job-related behaviors to reinforce. Organizations become stronger when hiring standards and development practices are aligned.

That is the difference between simply filling jobs and building a workforce.

When organizations hire without a clear behavioral standard, performance becomes unpredictable. But when they hire, onboard, and develop around the same success profile, they create consistency. They reduce turnover. They improve productivity. They strengthen fairness and defensibility. They give employees a clearer path to success.

This approach is especially important in today’s labor market. Hiring quickly may feel necessary, but speed without accuracy can create long-term problems. A poor fit can lead to more supervision, lower morale, customer dissatisfaction, safety concerns, and eventual replacement costs. The better strategy is to hire with clarity from the start.

High performance does not happen by accident. It is built through a system.

By identifying what superior performers actually do, measuring applicants against those behaviors, confirming fit through structured interviews, and continuing development after hire, organizations can build a workforce around what actually works.

That is the power of a behaviorally based hiring and development system: better decisions, stronger employees, reduced turnover, and a more stable, high-performing workforce.

 

FAQs

  1. What is behavioral job analysis, and how does it improve hiring decisions?

Behavioral job analysis is a systematic process for identifying the specific work behaviors associated with successful performance in a particular job. Rather than relying solely on job descriptions, qualifications, or general personality traits, it examines how recognized superior performers approach their responsibilities, solve problems, communicate, and achieve results.

SelectRight uses behavioral job analysis to establish job-specific performance standards that inform pre-employment assessments, structured interviews, and employee development tools. This helps employers evaluate candidates using criteria directly related to successful job performance.

 

  1. What is a Job Success Profile™, and how is it used in employee selection?

A Job Success Profile™ is a job-specific behavioral blueprint identifying the actions, work habits, and performance characteristics associated with superior performance in a particular position.

Developed through an analysis of recognized high-performing employees, the profile establishes a consistent standard against which applicants can be evaluated. Scheig Solutions uses this foundation to develop its SelectRight™ pre-employment assessments, InnerView Talks™ structured interviews, and SoundWorks PE™ performance evaluations.

Using a common behavioral standard helps employers make more consistent hiring decisions while connecting employee selection with workplace performance expectations.

 

  1. How do behavioral pre-employment assessments differ from traditional hiring methods?

Job-specific behavioral assessments evaluate how applicants’ reported work behaviors align with behaviors associated with successful performance in a particular role. Traditional hiring methods, including résumés and interviews, often emphasize experience, qualifications, and personal presentation.

Scheig’s SelectRight™ assessments provide standardized, job-related behavioral information that helps employers prioritize candidates before conducting more time-intensive reviews and interviews.

These assessments complement rather than replace verification of essential qualifications, technical skills, and structured interviewing. Together, these methods provide a more complete basis for evaluating candidates than experience or interview impressions alone.

 

  1. What does a T-score mean in a pre-employment assessment?

A T-score is a standardized assessment score that indicates how an applicant’s behavioral responses align with the job-specific performance benchmark established during assessment development.

With SelectRight’s assessments, T-scores have a standardized mean of 50 and a standard deviation of 10. A score of 50 or higher generally meets the recommended behavioral consideration standard, subject to the employer’s validated selection procedures.

A T-score is not a percentage or a guarantee of future performance. Hiring managers should interpret it alongside the Applicant Score Report, essential job qualifications, and consistent, job-related structured interview evidence.

 

  1. How can employers connect behavioral hiring with employee development to improve workforce performance?

Employers can connect hiring and employee development by using the same job-specific behavioral standards to guide selection, onboarding, coaching, and performance evaluation.

When organizations identify the behaviors associated with superior performance, they can use those expectations to evaluate applicants, communicate job requirements, guide new employees, and identify development needs.

 

The Scheig Solutions approach connects SelectRight™ for pre-employment assessment, InnerView Talks™ for structured interviewing, and SoundWorks PE™ for employee performance evaluation through a shared behavioral job-analysis foundation.

This alignment can support more consistent performance expectations, targeted employee development, and better-informed efforts to improve productivity, retention, and workforce stability.

For more information, contact Chris Fisher at (800) 999-8582, cfisher@scheig.com, or visit www.scheig.com.