The Smart Hire: Hire For Behaviors, Train For Skills (Part 2 of 3)

The behaviors you select candidates with should reflect the job’s success profile. Defining the Success Profile Motorcoach operators need an accurate success profile for every job to ensure they hire the right people. When hiring, ask yourself, “What are the actual job behaviors that account for variance in performance outcomes? What makes my ‘best’ employees […]

The Smart Hire: Performance Begins With Selection.

Training efforts are much more successful if people already possess the critical human factor behaviors they need to be among the “best” before being taught technical skills. The Challenge of Selection in Labor-Scarce Industries While multiple factors are related to turnover and performance, both share a common beginning—selection. Performance begins with selection. Identifying and hiring […]

The Bad Hire: It Costs More Than You Think.

As costly as turnover is, sub-standard or poor job performance that results from a “bad” hire is equally devastating in terms of cost. The High Cost of Hiring Mistakes Hiring the right person for the job is a challenging assignment. It’s not only difficult to do; it is costly when we miss it. It is […]

Ensuring Nondiscriminatory Hiring: Strategies for Affirmative Action

Inadequate selection interviews often lead to decisions based on factors unrelated to an applicant’s ability to perform the job. Understanding Discriminatory Hiring Discriminatory hiring practices have long been a concern in the workplace. To address this issue effectively, it’s essential to have a clear understanding of what constitutes discriminatory hiring. The Role of External Factors […]